Return Policy:

      We want you to be completely satisfied with your purchase from Bechtel Books. If for any reason you are not satisfied, we offer a 30-day return policy.

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      1. Returns must be initiated within 30 days of the delivery date. To initiate a return, please contact our customer support team to obtain a return authorization.

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      2. The customer is responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

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      3. Returned items must be in their original condition, unused, and in the original packaging. We reserve the right to refuse returns that do not meet these criteria.

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      4. Once we receive the returned item and verify its satisfactory condition, a full refund will be issued to the original payment method used for the purchase.

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      5. Refunds will be processed promptly, but please allow up to 30 days for the refund to be reflected in your account.

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      6. Please note that digital products, including e-books and downloadable content, are non-refundable.

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      7. In the case of damaged or defective items, please contact us immediately upon receipt, and we will assist you with a replacement or refund.

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      8. We recommend using a trackable shipping service and obtaining proof of shipment for your return. We are not responsible for any lost or damaged packages during the return shipping process.

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      9. If you have any questions or concerns about our return policy, please contact our customer support team for assistance.

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      Please ensure that you carefully read and understand our return policy before initiating a return. We appreciate your understanding and cooperation in adhering to these guidelines.